Bengaluru, February 17: IT services major Infosys on Tuesday announced a strategic collaboration with Anthropic, an AI safety and research company, to develop and deliver advanced enterprise AI solutions for businesses across key sectors including telecommunications, financial services, manufacturing, and software development.
In an official filing to the stock exchange, Infosys stated that the partnership will begin with a strong focus on the telecom industry through a dedicated Anthropic Center of Excellence, aimed at building and deploying AI agents designed for industry-specific operations.
Partnership to Begin in Telecom, Expand to Other Industries
Infosys said the collaboration will initially roll out in the telecommunications sector and later expand to other industries such as:
- Financial Services
- Manufacturing & Engineering
- Software Development
The goal of the partnership is to help enterprises modernize operations, automate complex workflows, and adopt AI with stronger governance and transparency—especially for regulated industries.
Claude Models to Integrate with Infosys Topaz AI Offerings
At the core of the collaboration is the integration of Anthropic’s Claude models, including Claude Code, with Infosys Topaz AI offerings.
This integration is expected to help enterprises:
- Automate complex enterprise workflows
- Accelerate software delivery
- Improve operational efficiency with agentic AI
- Ensure transparency and governance in AI deployments
Infosys added that the partnership reflects a shared commitment by both companies to deliver AI value beyond just productivity and efficiency improvements.
Focus on Agentic AI Systems for Complex Tasks
A key area of focus will be the development of agentic AI systems—advanced AI agents capable of handling multi-step and complex tasks independently.
These AI agents can perform processes such as:
- Processing claims
- Managing compliance reviews
- Generating and testing code
- Handling long enterprise workflows
Infosys and Anthropic will also leverage tools such as the Claude Agent SDK to help organizations build AI agents that can operate efficiently across large-scale business processes.
AI to Support Legacy Modernization and Reduce Upgrade Costs
The partnership will also support enterprises in modernizing legacy systems by combining Infosys Topaz and Claude to:
- Accelerate system migration
- Reduce infrastructure upgrade costs
- Improve efficiency in enterprise modernization projects
Industry-Specific AI Use Cases Across Sectors
Infosys highlighted several sector-specific applications expected to come from the collaboration:
Telecom
AI agents will help telecom operators:
- Modernize network operations
- Streamline customer lifecycle management
- Improve service delivery and support
Financial Services
AI agents will help firms:
- Detect and assess risks faster
- Automate compliance reporting
- Deliver personalized customer interactions
Manufacturing and Engineering
Claude-powered AI will help accelerate:
- Product design and simulation
- Engineering iterations
- R&D timelines
Software Development
With Claude Code, software teams can:
- Write, test, and debug code faster
- Speed up the journey from design to production
Infosys also confirmed it is already deploying Claude Code within its Exponential Engineering organization to build internal expertise and best practices.
Leadership Comments on the Collaboration
Dario Amodei, CEO and Co-Founder of Anthropic, said that the gap between demo AI and regulated-industry AI is significant, and domain expertise is essential for closing it.
Infosys CEO Salil Parekh called the partnership a strategic leap toward advancing enterprise AI and enabling organizations to become more intelligent, resilient, and responsible.
